{"id":3406,"date":"2026-06-25T12:33:27","date_gmt":"2026-06-25T10:33:27","guid":{"rendered":"https:\/\/ratbite.ee\/?page_id=3406"},"modified":"2026-06-25T18:09:15","modified_gmt":"2026-06-25T16:09:15","slug":"tingimused","status":"publish","type":"page","link":"https:\/\/ratbite.ee\/en\/tingimused\/","title":{"rendered":"Terms of sale"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>1. General provisions<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These terms and conditions of sale apply to the Ratbite O\u00dc online store (<a href=\"http:\/\/www.ratbite.ee\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.ratbite.ee<\/a>) when purchasing goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The owner of the online store is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ratbite O\u00dc<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp;<a href=\"mailto:info@ratbite.ee\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>info@ratbite.ee<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website:&nbsp;<a href=\"http:\/\/www.ratbite.ee\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>www.ratbite.ee<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order, the buyer confirms that they have read and agree to these terms of sale.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>2. Products and prices<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">All prices in the online store are in euros (\u20ac).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ratbite O\u00dc reserves the right to change prices and product selection without prior notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the price changes after the order is placed, the price in effect at the time the order is placed will apply to the buyer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>3. Order processing<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The order is considered confirmed after successful receipt of payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After placing an order, the buyer will receive an order confirmation via email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the ordered product cannot be delivered, the buyer will be contacted and the amount paid will be refunded.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>4. Payment<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Payment is made securely through the Montonio payment solution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Possible payment methods depend on the services offered by Montonio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ratbite O\u00dc does not process or store customers&#039; bank card data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>5. Delivery<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Orders will be shipped after payment is received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery time depends on the selected delivery method and may vary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case of possible delays, we will inform the buyer as soon as possible.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>6. Right of withdrawal<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The consumer has the right to withdraw from goods purchased from the online store within 14 days from receipt of the goods in accordance with the Law of Obligations Act.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The returned goods must be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>unused;<\/li>\n\n\n\n<li>in original packaging (if possible);<\/li>\n\n\n\n<li>in saleable condition.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The buyer bears the return costs, unless the reason for the return is Ratbite O\u00dc&#039;s error.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The money will be refunded no later than 14 days after receipt of the returned goods.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>7. Filing claims<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Ratbite O\u00dc is liable for non-compliance of the goods with the terms of the contract in accordance with the laws of the Republic of Estonia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please report any claims to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:info@ratbite.ee\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>info@ratbite.ee<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The claim will be responded to as soon as possible.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>8. Responsibility<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Ratbite O\u00dc is not liable for damages incurred due to improper use of the goods by the buyer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Product images in the online store are illustrative and may differ slightly from the actual product.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>9. Processing of personal data<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is processed in accordance with the privacy policy of Ratbite O\u00dc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The data is used only for order fulfillment and customer service.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>10. Dispute Resolution<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Disputes are attempted to be resolved through negotiations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If no agreement is reached, the consumer has the right to contact:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To the Consumer Protection and Technical Surveillance Authority;<\/li>\n\n\n\n<li>To the Consumer Disputes Commission;<\/li>\n\n\n\n<li>Towards a European Union online dispute resolution platform.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>11. Contact<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ratbite O\u00dc<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" alt=\"\ud83c\udf10\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/17.0\/1f310\/32.png\">&nbsp;<a href=\"http:\/\/www.ratbite.ee\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.ratbite.ee<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" alt=\"\ud83d\udce7\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/17.0\/1f4e7\/32.png\">&nbsp;<a href=\"mailto:info@ratbite.ee\" target=\"_blank\" rel=\"noreferrer noopener\">info@ratbite.ee<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>1. \u00dclds\u00e4tted K\u00e4esolevad m\u00fc\u00fcgitingimused kehtivad Ratbite O\u00dc veebipoest (www.ratbite.ee) kaupade ostmisel. Veebipoe omanik on: Ratbite O\u00dc E-post:&nbsp;info@ratbite.ee Veebileht:&nbsp;www.ratbite.ee Tellimuse vormistamisega kinnitab ostja, et on tutvunud k\u00e4esolevate m\u00fc\u00fcgitingimustega ja n\u00f5ustub nendega. 2. Tooted ja hinnad K\u00f5ik veebipoes olevad hinnad on eurodes (\u20ac). Ratbite O\u00dc j\u00e4tab endale \u00f5iguse muuta hindu ja tootevalikut ilma ette teatamata. Kui hind [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-3406","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ratbite.ee\/en\/wp-json\/wp\/v2\/pages\/3406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ratbite.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ratbite.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ratbite.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ratbite.ee\/en\/wp-json\/wp\/v2\/comments?post=3406"}],"version-history":[{"count":1,"href":"https:\/\/ratbite.ee\/en\/wp-json\/wp\/v2\/pages\/3406\/revisions"}],"predecessor-version":[{"id":3407,"href":"https:\/\/ratbite.ee\/en\/wp-json\/wp\/v2\/pages\/3406\/revisions\/3407"}],"wp:attachment":[{"href":"https:\/\/ratbite.ee\/en\/wp-json\/wp\/v2\/media?parent=3406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}